Comments on: New Phishing Scam – Please Read

By: Chris Crowther

Chris Crowther — Tue, 13 Jan 2009 05:54:59 +0000

I always call them back; CaptialOne actually thank you for being cautious if you do. I think NatWest do as well.

By: Torkell

Torkell — Mon, 12 Jan 2009 18:23:30 +0000

What Dan said. A friend did get a legitimate version of this call (their card had been cloned and was being used abroad), and the caller was perfectly happy with her looking up the bank's number in the phone book and calling that.

Interestingly this scam's been around since at least 2003, according to snopes.com

By: kianryan

kianryan — Mon, 12 Jan 2009 11:39:21 +0000

@Caius – it’s not a problem of other people reading your 3 digit number, it’s the problem of you reading your CV2 number to them. It’s an impressive scam since it really does lure you into a false sense of security.

By: kianryan

kianryan — Mon, 12 Jan 2009 11:37:03 +0000

@dan Oddly, I find different banks are relatively arsey about this in different ways. Barclays get five different kinds of arsey if you tell them you’ll call back. Abbey less so, but Abbey manage to fail in so many different other ways it’s just not fun.

By: Dan Hardiker

Dan Hardiker — Mon, 12 Jan 2009 11:25:10 +0000

Whenever my bank rings me up and ask me for any "confirmation questions", I ask for their extension number that I can be routed through to from the telephone banking number I already have.

They always happily to oblige and appreciate my diligence.

By: Simon

Simon — Mon, 12 Jan 2009 11:23:38 +0000

@caius – your suggestion wouldn’t protect you from this scam? It would also mean you had to remember another piece of information (PIN, 3D Secure password, CVV)… seems a little bit more of a pain than necessary.

By: Caius Durling

Caius Durling — Mon, 12 Jan 2009 11:15:00 +0000

Interesting. Another trick to stop people reading your 3 digit number is to scratch it off or stick some tape or something over it.